Shipping Policy

Shipping Policy

We provide both digital and physical delivery options for personalized songs.

Standard Delivery (Free)

Standard delivery takes 3-5 business days. Digital files are delivered immediately upon order completion.

Express Delivery (€19.90)

Express delivery is 1-2 business days. Available for all orders placed by noon CET.

International Shipping

We ship internationally. International orders may take 7-14 business days depending on destination.

Tracking

You will receive a tracking number via email when your order ships.

Lost or Damaged Orders

If your order is lost or damaged, contact us immediately. We will arrange a replacement or refund.

Delivery Address

Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders delivered to incorrect addresses.