Refund Policy
Refund Policy
We offer a 30-day money-back guarantee on all personalized song gifts.
Eligibility
Refunds are available within 30 days of purchase if you are not completely satisfied with your order.
How to Request a Refund
Contact us at kontakt@schenkdeinlied.de with your order number. We will process refunds within 5-7 business days.
Refund Process
Once approved, refunds will be returned to your original payment method. Your bank may take 1-2 weeks to process the refund.
Partial Refunds
If you received additional services or products, only the base song price is refundable.
Non-Refundable Items
Expedited delivery fees and digital add-ons are non-refundable after delivery.
This policy is effective and was last updated based on our Shopify store settings.